Privacy Policy

Nii Plants Logistics Limited (“we”, “us”) is a company incorporated in Ghana, registration number TODO-COMPANY-REGISTRATION-NUMBER, with its registered office at Plantville Residences, Poultry Farm Avenue, Akokor Foto – Dansoman, Greater Accra Region, Ghana.

We are the data controller for the personal data described in this policy. We are registered with the Data Protection Commission of Ghana under registration number TODO-DPC-REGISTRATION-NUMBER.

Questions about this policy or your data should go to privacy@niiplantsghana.com or +233 30 244 1805.

This policy is written to satisfy the Republic of Ghana's Data Protection Act, 2012 (Act 843). Where we handle the data of people in the European Economic Area or the United Kingdom, we also apply the General Data Protection Regulation (EU 2016/679) and the UK GDPR.

Where the two regimes differ, we apply whichever gives you the stronger protection.

We deliberately collect as little as possible. This is a brochure website with no accounts, no logins and no online payments.

• Enquiry details — when you submit the contact form: your name, email address, telephone number, the service you selected and the message you write.
• Consent record — your cookie choices and the time you made them. Stored in your browser only; it is never transmitted to us.
• Analytics — only if you opt in: aggregated page views and performance measurements via Vercel Analytics. This is cookieless and is not used to build a profile of you.
• Server logs — our hosting provider records IP addresses and request metadata briefly for security and abuse prevention. We do not use these to identify individuals.

We do not collect special personal data (health, religion, ethnicity, political opinions, biometrics) and ask that you do not include such information in your enquiry.

• To answer your enquiry and quote for work — consent, which you give by ticking the box on the contact form (Act 843 s.20; GDPR Art. 6(1)(a)). Where we are already in discussions about a contract, we may also rely on steps taken at your request prior to entering a contract (GDPR Art. 6(1)(b)).
• To keep the site secure and available — our legitimate interest in preventing abuse and fraud (GDPR Art. 6(1)(f)).
• To measure how the site performs — consent, given through the cookie banner. Decline and nothing analytical loads.
• To meet legal and tax obligations — compliance with a legal obligation (GDPR Art. 6(1)(c)).

We do not use your data for automated decision-making or profiling, and we never sell it.

We share personal data only with service providers who process it on our instructions, under contract:

• Vercel Inc. — website hosting and, if you consent, analytics.
• Resend — delivers your contact form enquiry to our inbox as an email.
• Google — only if you consent to the embedded map on our Contact page.

We may also disclose data where the law requires it, or to establish or defend legal claims. We do not sell or rent personal data to anyone.

Our hosting and email providers operate servers outside Ghana, including in the European Union and the United States. That means your enquiry may be processed abroad.

Act 843 s.18 permits such transfers where the receiving country offers adequate protection or you have consented. For transfers out of the EEA or UK we rely on the European Commission's Standard Contractual Clauses and the providers' own certifications. You may request details of these safeguards from us at any time.

• Enquiries — 24 months from your last contact with us, then deleted, unless they relate to a live contract or an unresolved dispute.
• Cookie choice — 12 months, after which we ask you again.
• Records required by tax or company law — for the period Ghanaian law requires.

Under Act 843 and, where applicable, the GDPR, you have the right to:

• be told what data we hold about you and get a copy of it;
• have inaccurate or incomplete data corrected;
• have your data deleted where we no longer need it;
• restrict or object to how we use it;
• receive your data in a portable, machine-readable format;
• withdraw consent at any time — this does not affect processing already carried out;
• complain to a regulator.

To exercise any of these, email privacy@niiplantsghana.com. We respond within 30 days and do not charge a fee. We may ask you to verify your identity first, so that we do not disclose your data to someone else.

Please raise concerns with us first — we would rather fix a problem than have you escalate it. If you remain dissatisfied you may complain to the Data Protection Commission of Ghana on +233 30 296 8080. If you are in the EEA or UK, you may instead complain to your national supervisory authority.

The site is served exclusively over HTTPS with HSTS, a strict Content Security Policy and modern security headers. Enquiries are transmitted encrypted, access to our mailbox is restricted to staff who need it, and we do not store enquiry data in any database on this website.

No system is perfectly secure. If a breach occurs that is likely to harm you, we will notify the Data Protection Commission and affected individuals as the law requires.

Our services are aimed at businesses and adults. We do not knowingly collect data from children under 18. If you believe a child has sent us personal data, contact us and we will delete it.

We will update this page when our practices change and revise the “last updated” date. Material changes to how we use your data will be brought to your attention on the site, and where consent is the basis we will ask again.

Contact: Nii Plants Logistics, Plantville Residences, Poultry Farm Avenue, Akokor Foto – Dansoman, Greater Accra Region, Ghana — info@niiplantsghana.com